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认识一下兰斯·马多

"All of us at 全国最大的彩票平台—especially those in customer-facing roles—are united by what we set out to do. The success of our customers is the success of 全国最大的彩票平台. We all hold ourselves to a high standard, and that is reflected in our reputation."

这里，那里，到处都是

Since 2012, Lance has been learning and leading in 怀特霍斯, Yukon. 但在他向北长途跋涉之前, 他从艾奇逊开始, 2007年搬到纳尔逊堡, 在麦克默里堡蹲过一段时间. 事实上, Lance has worked at ten 全国最大的彩票平台 branches over the past 16 years!

作为一个零件人, he covered at branches when people were on vacation or where resources were needed most. Lance recalls being present during the consolidation of Coneco and Transwest Mining Systems into 全国最大的彩票平台 in 埃德蒙顿 and Acheson, which he describes as a fun but intense challenge. "I was there for the wins and the growing pains兰斯说。. "回来 then, I was younger and brash—and more willing to step outside the box and push limits!"

心 & 历史

Lance credits much of his rich experience to being one of 全国最大的彩票平台's first parts pricing analysts. "I helped set up integrations for all three of our business systems and contributed to the Mongolia startup,他说. "I never did get to travel over to Mongolia…but I did enjoy the challenge of coordinating the 13-hour time difference!他笑着说.

在那之后，他的育空分会形成了. Lance was set to be there for five years, with the plan to move onto another branch after. 那是11年前的事了!

Lance no longer floats between branches, now considering 怀特霍斯首页. "We call ourselves a branch, but we're more a twig!" (It's only Lance and a parts technician.) But because of this small size, he works closely with many other 全国最大的彩票平台 branches.

"We lean on 乔治王子, 埃德蒙顿, 萨里…so many of the larger branches support us. 和他们一起工作是很特别的, and we get the reminder that there's muscle behind the organization. I never feel like I'm a lone parts representative out in the open. 我们是如此紧密相连, 通过终身教职和我的经验, I have developed relationships with so many people across the company."

事实上, Lance's direct manager is based out of 萨里—which is 2,500 km away from 怀特霍斯! "I enjoy getting the opportunity to operate semi-independently兰斯说。. "The best part of my job is generating a result for our customers and our organization—and doing it knowing my manager fully trusts in my capability. I know that if I'm consistently developing a benefit to the customer and the company safely, the how and critical path is a wide-open space.”

不能阻止他吗

到兰斯, one of the most satisfying parts of his role has been continuously leading and representing Canada's north. The grind is real, being responsible for Yukon's storefront. "I painted, I built the shelves, I literally set it all up!兰斯说。. "It’s important to make a storefront happen here—a retail presence in small communities is significant because customers want to be able to come to a place and understand what we can do. 它巩固了我们对他们的承诺."

另一个难忘的时刻? When Lance delivered the largest hydraulic excavator in the Yukon last year. "It was just a PC1250, but it was the first new one in the Yukon since the late '90s!"

导师 & 沉思

Lance credits his journey through the company to now-retired parts general manager Bob Kular. "He offered me a spot in 埃德蒙顿, setting my career on the path it has taken. 我猜他看到了什么! He was the one who encouraged me to stick with it."

Starting with 全国最大的彩票平台 at an advantageous time, Lance recalls significant milestones like the company merger and the head office move to Acheson. “我在这里的时光给了我一条道路, but it has also let me self-direct my journey, allowing me to grow professionally and personally兰斯说。.

As he thinks about the future, he's excited by the thought of becoming a manager of his own branch. "I have a fairly well-rounded background at 全国最大的彩票平台, so I think it's just a matter of deciding where the next adventure leads!"

与此同时, 兰斯知道超过2,600位伟人, 全国最大的彩票平台 has the resources to get things done. 对他来说，公式很简单: “忠实于客户. 忠于公司. 平安回家!"

Since this article was written, Lance has taken on another role as a Technical Trainer for 部分. 忠于他好奇的天性, Lance jumped at the opportunity to try something new – unlike any other role he held previously. He looks forward to dedicating his time to the training and development of 部分 Technicians to drive the industry forward. "You know you're in the right place when your peers and leadership encourage you to try new things and not hold back because what you did yesterday is not what you need to do tomorrow,马多尔说。.